When asked to choose a few words to describe 2016 at Josh's Frogs, many individuals on the team chose the word,
growth. And they would be right, a TON of growth happened in the last year for our team. We grew bigger in space, in knowledge, in experience, in efficiency, in so many ways. We wanted to share the highlights of 2016 with our community!
We won the Bizrate Circle of Excellence for a 3rd year in a row
Rolled out free shipping on feeder insect snack packs, Repashy products, and Pangea products
Went to the Reptile Super Show in Pomona, CA for the first time
We launched Sprig & Stone by Josh's Frogs
First time successfully breeding in our facility: F2 (second generation captive bred) Yellow Spotted Climbing Toads Golden mantellas - endangered species Mantella pulchra (beautiful mantella) Theloderma coricale (Mossy Frog) Polypedates otilophus (Borneo Eared Frog)
We brought on 10 employees over the course of the year
We added about 40 new products to our Josh's Frogs line (Terrarium Cleaning Sponges, Tadpole Foods, Worm Bedding, etc.)
Increased Customer Service Representatives to more quickly respond to customers
We began selling Zoo Med products
The Shipping Dept. expanded into the entire first floor of our building
Daisy & Andy were added to the family (our two favorite pups)
Dart Frogs expanded into two rooms
Other Animals (non-dart frogs) expanded into two rooms
Biosecure quarantine room constructed, also began working with an AZA veterinarian to develop proper quarantine protocols
Increased our wholesale offerings to other retailers
Began a weekly manager training program for a new managers
Josh FINALLY got his Mata Mata
Got lower rates with FedEx due to volume and passed those cheaper rates onto our customers
So 2016 was a big year for us! We couldn't be more excited about what 2017 has in store for us and for our customers!